THE TRES COMERCIAL, S.A. GUARANTEE
TRES COMERCIAL, S.A. guarantees its tapware against any structural, material or manufacturing defects for 5 years from the date of manufacture.
For special finishes (the entire range of colours, steel, copper old brass, matte chrome, gold, matte gold, wood and other special finishes), the guarantee is for 2 years for the surface finish and 5 years for mechanical components.
The electronic models, columns, thermostats and timers have a 2-year guarantee.
The complements and accessories (hoses, hand showers, nozzles, supports, valves, etc.) have a 2-year guarantee.
Consumable materials (filters, seals, aerators, etc.) are not covered by this guarantee unless manufacturing defects are demonstrated.
Services within the guarantee period
TRES COMERCIAL, S.A. has the power to decide how to manage each case, depending on the type of product, either repairing it at TRES COMERCIAL, S.A. facilities or replacing it with a new unit (installation costs not included).
Conditions and exclusions
Any failure to follow these instructions releases TRES COMERCIAL, S.A. from any liability.
These assembly, use and maintenance instructions are included in each product and are available at www.tresgriferia.com.
Any repair, replacement or provision of service for the affected product does not extend the Guarantee coverage.
For this guarantee to be valid, the defect in each case must be accepted by our technical department.
Our guarantee only covers the replacement of the material free of charge, and under no circumstances can we accept liability for any damages that the defect may have directly or indirectly caused, or the installation costs.